Privacy Policy Animation-Inc

STATED PRIVACY POLICY

As part of our commitment to protecting client privacy, Animation-Inc only collects information that is absolutely necessary to fulfill your order. Unless you give us permission to do so, we never disclose any of your information to anybody outside of our organization.

At Animation-Inc, we place high importance on our clients’ privacy and are dedicated to protecting their personal data. To fulfill your order, we only gather the information that is necessary and inevitable. Unless you give us permission to do so, we never share any of your information with anyone outside of our parent company.

COLLECTION OF INFORMATION

We gather client data by email, phone, contact us, and order forms, and it is safeguarded in accordance with Animation-Inc’s privacy policy. Information about customers is never sold, shared, or exposed to unaffiliated third parties.

The first piece of personal information we need from customers is their name, company name, billing address, primary email address, phone number, fax number, order details, and domicile. Some of this information is optional. Additionally, in order to begin working on your order, we require information from your creative brief.

The information collection process also involves opinions about the product, such as criticisms, compliments, and comments.

Your IP address, the version of your browser, the name of your operating system, and the time and date of your visit are among the technical details that are gathered and stored. These statistics are also gathered using Google Analytics or a service or product that is comparable.

All information is gathered by Animation-Inc, but it may also be disclosed to our parent company if that is necessary. To ensure that there is no data breach, the parent company uses extremely secure platforms.

GUIDELINES FOR REFUNDS

If you change your mind after making the payment, you have 24-36 hours to request a refund. After this process begins and the initials are shared with you, and you have responded with your adjustments, a refund is not possible.

Refund requests can only be made if the Company is not fulfilling your requests, which you have made clear in writing via email. Refunds are only possible if you haven’t heard from anyone at our company for more than 48 business hours after contacting us via text, chat at citrusanimations.com, or email.

If you decide to change your mind after receiving revisions from us, a refund is not at all possible.

USE OF INFORMATION COLLECTED

First and foremost, the data we gather enables us to determine precisely what product you require and any specific features you might need in it. In addition, billing data is necessary for the payment process. Email addresses are used to communicate with customers regarding order status, suggestions, and the delivery of the finished product. Additionally, we reserve the right to email users about website updates, special offers, the introduction of new goods and services, and breaking business news. Additionally, this data aids in the development of our marketing plans and the creation of a list of the best-selling goods.

TRANSACTION PRIVACY

We accept a variety of payment methods in order to ensure the best possible payment privacy. Secure Sockets Layer (SSL), which is denoted in the domain by the prefix “https://,” is used by the payment processor when customers enter their billing information. As a result, we can guarantee that the confidentiality of the payment process and billing information is completely unaffected.

CONFIDENTIALITY

Since we are completely aware of how important confidentiality is, we never compromise on protecting the privacy of our clients’ information.

In order to stay in touch with you and provide effective communication with the order process, we utilize your personal information for this purpose. Your whole information is therefore considered secret and maintained in a secure area that is only accessible by the designated members, guaranteeing that there is no risk of its theft or hacking. This information includes your name, billing address, email address, phone number, and fax number. We promise you that we will never disclose your personal information to a third party unless you authorize it or we are required to do so by law.

AMENDMENTS

If necessary, Animation-Inc may modify its privacy statement to address stricter security concerns. However, all updates to privacy policies that affect the protection of personal information will be announced in advance of the day they become effective.

TERMS OF INFORMATION DISCLAIMER

First and foremost, keeping your information private is our top focus. However, if we are to follow the national law for judicial proceedings, court orders, or any other legal procedure, the information disclosure can only take place.

GET IN TOUCH

You can use our contact form to get in touch with us if you’re unclear about anything or have issues with our privacy policies.